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OHQ's records are enough evidence of a cost that is payable unless they are shown to be incorrect. Consumer will certainly use its practical endeavours to inform OHQ of any invoice conflict within fourteen (14) days of receipt of an invoice, complying with the procedure detailed in Area 15. If Client disputes an invoice, the billing needs to proceed to be paid on schedule nevertheless OHQ will certainly credit or reimburse Consumer if it is later sensibly established by OHQ or pursuant to the conflict resolution procedure detailed in Area 15 that the invoice was incorrect and the Client is entitled to a credit rating or refund.
Such modifications may include, without constraint, modifications for the Registration Charges or Use Costs for OHQ Paid Solutions, changes to the use allowances included in the Prices Strategies, and discontinuation of Pricing Plans. (a) Each such modification will certainly work after reasonable advance written notice is supplied to Customer (as an example, by being published to the OHQ Web Site), other than that any such alteration that influences a Selected Paid Service will relate to Customer starting at the beginning of a Paid Solution Term beginning no much less than thirty (30) days from the day which OHQ provides notice of such alteration to Client according to Area 16.8.
If Client does not end its use of any affected Selected Paid Service before the reliable date of such alteration, Client will certainly be considered to have agreed to such alteration relative to such Selected Paid Solution. (b) If a Prices Plan picked by Customer is terminated, OHQ will supply Customer with affordable development notification of no much less than thirty (30) days and Customer will certainly be offered the choice of choosing a new Prices Strategy from then-current rates plans used by OHQ.
For avoidance of uncertainty, this paragraph does not relate to adjustments to the Rate List, which are addressed in Section 7 (temporary virtual receptionist).1. Customer represents that all details given by Consumer and its customers to OHQ (consisting of, without limitation, all get in touch with details and info regarding Consumer's Charge card) is precise, up-to-date and complete at the time it is supplied to OHQ
Client needs to in any way times follow all legislations, laws, requirements and codes suitable in link with its use OHQ Offerings and the Consumer's supply of its item and services to its callers. Consumer will certainly not make use of any OHQ Offerings to involve in, or to encourage or assist others to take part in, any kind of prohibited or deceitful tasks.
If a brand-new Paid Service Term begins earlier than 3 (3) days after such e-mail is sent, Client will certainly sustain the suitable Subscription Cost for the new Paid Service Term (the ""). The effective date of such termination will be either (i) the Requested Termination Date, or should Client not specify an Asked for Termination Day, (ii) the last day of the Final Paid Service Term.
Where Consumer terminates pursuant to this Area 10.1(b): (i). The Membership Charges that have actually been pre-paid will certainly be retained and the OHQ Offerings offered to Consumer up until the last day of the Final Paid Service Term (subject to reinstatement charges under condition 10.3(e)) and the extra equilibrium of the Prepaid Usage Credit history will be maintained by OHQ for future use by Consumer if Customer determines to re-instate or otherwise re-commence the OHQ Service pursuant to Section 10.3(e); or (ii).
(b) Complying with termination of any type of OHQ Service, OHQ will certainly not be liable by any means for responding to phone calls, taking or providing messages, or carrying out any various other activities in connection with such OHQ Solution. (c) Upon discontinuation of all OHQ Providers, OHQ might terminate Client's Account and Client's access to the Account.
(e) Complying with termination of any type of OHQ Providers, OHQ will certainly have no responsibility to restore or otherwise recommence such OHQ Solutions. If OHQ elects (in its discernment) to renew or otherwise recommence a terminated OHQ Providers, OHQ may need that Customer pay a reinstatement charge of $30 (to cover OHQ's practical prices in processing the reinstatement) Info collected by OHQ from Client and its callers might be utilized, revealed and shared by OHQ based on OHQ's personal privacy plan as readily available on the OHQ Internet Site ("") and as may be amended once in a while.
The Controller hereby appoints the Cpu with regard to processing tasks embarked on throughout the stipulation of receptionist services. OHQ and Consumer acknowledge and agree that the Cpu goes through the following obligations: The Processor will abide with the appropriate Data Defense Regulations and should: (a) only act on the written guidelines of the Controller and make certain those acting under their authority do the exact same; (b) make sure that individuals refining the data undergo a duty of self-confidence; (c) use its best efforts to guard and safeguard all individual information from unauthorised or illegal processing, including (however not restricted to) unintentional loss, destruction or damages; (d) guarantee that all handling fulfills the needs of the GDPR and related Data Security Laws; (e) make certain that where a Sub-Processor is used, they: only engage a Sub-Processor with the prior approval of the Controller; notify the Controller of any kind of desired adjustments concerning Sub-Processors; they apply a written agreement containing the same information security responsibilities as set out in these Terms; recognize that any kind of failing for the Sub-processor to adhere to the Information Protection Rule, the Processor remains totally accountable to the Controller for the efficiency of the Sub-Processor's commitments; and aid the Controller in supplying subject access and allowing information based on exercise their civil liberties under the Information Defense Laws.
The Controller will lug out sufficient and appropriate onboarding and due diligence checks for all Processors, with a complete analysis of the required Data Protection Law requirements. The Controller shall confirm that the Processor has sufficient and recorded procedures for information breaches, data retention and information transfers in position. The Controller shall get evidence from the Processor as to the: (a) verification and reliability of the staff members used by the Processor; (b) any certifications, accreditations and plans as referred to in the onboarding process; (c) technological and functional procedures used in safeguarding the Personal Data; and (d) treatments in position for enabling data topics to exercise their legal rights, including (but not restricted to), subject accessibility demands, erasure & rectification procedures and constraint of handling procedures.
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