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Our services can be customised to suit high-volume, high-complexity business function demands and we can also create bespoke options. Have questions? Please complete your details and we'll be in touch. Place Australia's leading online assistant solution to the test! We're prepared to address your phone FREE for 7 days.
A lot of companies require their phone calls to be addressed only when they are unable to take the call themselves. If you step out of the office for an hour or your internal assistant goes to lunch, is on leave or is hectic on one more telephone call and you have multiple telephone calls coming in at the one time.
In such circumstances our receptionists will then respond to the phone as if we were in your workplace. You're always in control and can unwind knowing you will certainly never miss an additional essential telephone call once again!.
I have actually dealt with OfficeHQ for lots of years over numerous various businesses. After having difficulties formerly with another service provider (that were missing out on telephone calls primary sin), it's been so excellent to be able to depend on prompt, professional phone call answering. Integrity is 100%. I have actually been making use of OfficeHQ for over 2 years.
My clinical technique has actually expanded extremely quickly and recently they have actually been able to action in and save the day when various other team were unwell with Covid. For the degree of solution they supply, they can never ever be the cheapest available. Their customer solution is superior and they plainly pride themselves on this.
Running a dynamic regulation practice, there are a great deal of moving parts I have to bother with. Thanks to the steadfast professionalism of OfficeHQ, reception services isn't among them. Over the 10 years I've been with OfficeHQ they have supplied just the very best service I can expect.
The solution was incredibly very easy to establish and sets you back a portion of what it would certainly to hire an assistant. We have actually been with OfficeHQ for a variety of years now and couldn't be better with the solution we obtain - hipaa compliant virtual receptionist. Reception is managed nicely and properly and we understand our consumers remain in excellent hands
My customers and possible customers have just ever commented favourably on the response; I don't believe anybody has actually realised it's not my own function. They are additionally excellent at quiting telemarketers. For the core function of addressing telephone calls properly, giving a good very first perception and precisely taking messages, 5 star.
Is always addressed by team. We have been using OfficeHQ for over eight years now.
This suggests just relevant telephone calls get with to me, so I don't get disrupted when I'm appropriate in the middle of something! We have located making use of OfficeHQ's remote assistant service incredibly valuable to our firm. It has maximized our personnel to react to clients on our terms, minimising disturbances during the working day and enabling efficient and succinct communications.
Originally, I was stressed about not being in control of our own phone calls, but I have actually been shown wrong and the solution has actually exceeded my assumptions. I would suggest OfficeHQ to anybody taking into consideration online services. Great company and extremely courteous. They have actually made business life so much easier to run.
Highly recommend (virtual receptionist services medical). We have actually used this service for over 2 years I would very recommend OfficeHQ to anyone! Specifically tradies and begin ups. Clients like it when their phone calls are responded to, and OfficeHQ has actually addressed every solitary one for us. OfficeHQ gives us the guarantee that no call will be unanswered, which is extremely important for a service-based company.
Additionally, having access to our very own OfficeHQ portal makes managing our account very easy. I have actually been using OfficeHQ for 16 years. The most effective point I have actually provided for my company. Currently prospective consumers are responded to promptly and in the most expert method. It is important that my customers can always have their phone calls addressed quickly in a specialist fashion which produces an excellent very first impression.
We had diverted our phones to them whilst overseas. We use this solution as a little organization proprietor for when we are away or overseas - microsoft teams virtual receptionist. They do a remarkable job and I understand my clients remain in the very best hands with this service. We've been making use of OfficeHQ's online phone answering services for the very best part of a years and it's been an ideal means to make sure new customer queries are never ever missed out on, as well as successfully taking care of enquiries from jobseekers.
We never ever miss a service opportunity but do not have reception staffing problems to deal with. It's a suitable remedy and has actually been exceptionally helpful for our service. I can not inform you how fantastic it's been to deal with OfficeHQ. I can currently really go on trip without fretting about responding to the phone.
The group has actually called to clarify and boost our procedures to ensure the ideal feasible experience for our customers. OfficeHQ were always professional and just best individuals on the various other end of the line!
We required a solution where our call are always responded to in a timely manner and OfficeHQ have been helping us with these for over 5 years currently. Extremely pleased with the solution so far. The even worse thing for a client is to call an organization and there is no answer or the call mosts likely to voicemail.
As companies we work so tough to advertise our services and we require to be there for the customer when they decide to connect. Likewise we are commonly on the phone currently with various other consumers or hectic with various other work, so having the call answered by somebody else helps us juggle points.
This permits the personnel to prioritise their time to make sure that when they are returning the telephone call they can devote their full attention to this specific customer. We prepare to linger with OfficeHQ, are thankful for their services and would advise. We use OfficeHQ for our small company, our after-hours telephone calls obtain sent to their reception group and it has actually been only an enjoyment dealing with their function staff.
We always obtain an email with the message within mins of them taking the phone call. OfficeHQ have addressed our phone calls for a few years, couldn't be better with their expertise and level of solution.
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Latest Posts
How To Choose The Right Temporary Receptionist
Who Has The Best Temporary Virtual Receptionist Service
What Are The Best Versatile Virtual Receptionists