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OHQ's documents suffice proof of a fee that is payable unless they are revealed to be wrong. Client will certainly use its sensible endeavours to inform OHQ of any billing dispute within fourteen (14) days of invoice of a billing, following the procedure laid out in Section 15. If Consumer conflicts a billing, the invoice needs to remain to be paid on schedule nevertheless OHQ will attribute or refund Client if it is later reasonably figured out by OHQ or according to the conflict resolution process described in Area 15 that the invoice was wrong and the Consumer is entitled to a credit rating or reimbursement.

Such revisions may consist of, without constraint, modifications to the quantities of the Registration Charges or Usage Fees for OHQ Paid Solutions, modifications to the use allocations consisted of in the Rates Strategies, and discontinuation of Rates Plans. (a) Each such modification will certainly take result after sensible advance created notification is supplied to Client (for instance, by being posted to the OHQ Web Site), except that any such modification that affects a Selected Paid Solution will put on Client starting at the start of a Paid Solution Term starting no less than thirty (30) days from the day which OHQ supplies notice of such revision to Client based on Area 16.8.

If Client does not end its use any damaged Selected Paid Service prior to the reliable day of such modification, Client will be regarded to have actually accepted such alteration with respect to such Selected Paid Service. (b) If a Prices Plan chosen by Consumer is ceased, OHQ will give Client with affordable development notice of no much less than thirty (30) days and Client will certainly be given the option of picking a brand-new Prices Strategy from then-current pricing strategies supplied by OHQ.

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For evasion of question, this paragraph does not apply to adjustments to the Catalog, which are addressed in Area 7 (grasshopper virtual receptionist).1. Consumer stands for that all details provided by Customer and its customers to OHQ (consisting of, without limitation, all call details and details concerning Customer's Charge card) is accurate, updated and total at the time it is provided to OHQ

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Client must in all times adhere to all legislations, policies, standards and codes appropriate about its use OHQ Offerings and the Customer's supply of its services and product to its callers. Client will certainly not utilize any type of OHQ Offerings to participate in, or to urge or assist others to involve in, any prohibited or deceptive activities.

If a brand-new Paid Service Term starts earlier than 3 (3) days after such e-mail is sent out, Customer will sustain the relevant Subscription Fee for the new Paid Service Term (the ""). The reliable day of such termination will be either (i) the Asked For Termination Day, or ought to Customer not mention an Asked for Discontinuation Date, (ii) the last day of the Final Paid Service Term.

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Where Client ends according to this Area 10.1(b): (i). The Membership Fees that have been pre-paid will be retained and the OHQ Offerings readily available to Consumer up until the last day of the Last Paid Service Term (based on reinstatement fees under provision 10.3(e)) and the extra balance of the Prepaid Use Credit report will certainly be preserved by OHQ for future usage by Customer if Client decides to re-instate or otherwise re-commence the OHQ Solution according to Section 10.3(e); or (ii).

(b) Adhering to discontinuation of any kind of OHQ Service, OHQ will certainly not be responsible whatsoever for addressing calls, taking or providing messages, or carrying out any kind of other activities in link with such OHQ Service. (c) Upon termination of all OHQ Solutions, OHQ may terminate Consumer's Account and Consumer's access to the Account.

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(e) Adhering to termination of any OHQ Solutions, OHQ will have no obligation to restore or otherwise recommence such OHQ Providers. If OHQ elects (in its discernment) to reinstate or otherwise recommence a terminated OHQ Providers, OHQ might require that Client pay a reinstatement charge of $30 (to cover OHQ's practical costs in processing the reinstatement) Info gathered by OHQ from Client and its callers might be utilized, divulged and shared by OHQ according to OHQ's privacy policy as available on the OHQ Site ("") and as might be changed from time to time.

The Controller hereby assigns the Cpu with respect to handling tasks carried out in the program of the stipulation of assistant solutions. OHQ and Customer acknowledge and concur that the Cpu is subject to the adhering to commitments: The Processor shall abide by the relevant Information Security Laws and should: (a) only act on the composed guidelines of the Controller and guarantee those acting under their authority do the same; (b) guarantee that people processing the information undergo an obligation of confidence; (c) use its best endeavours to safeguard and safeguard all personal data from unauthorised or illegal processing, consisting of (however not restricted to) unintentional loss, damage or damage; (d) ensure that all handling satisfies the requirements of the GDPR and associated Information Security Legislation; (e) guarantee that where a Sub-Processor is made use of, they: just engage a Sub-Processor with the previous permission of the Controller; inform the Controller of any type of designated adjustments concerning Sub-Processors; they apply a composed agreement containing the very same data protection commitments as set out in these Terms; understand that any type of failing for the Sub-processor to abide by the Information Security Regulation, the Cpu remains fully liable to the Controller for the performance of the Sub-Processor's responsibilities; and assist the Controller in offering subject access and allowing data topics to exercise their rights under the Information Protection Rules.

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The Controller shall accomplish appropriate and appropriate onboarding and due diligence look for all Processors, with a complete analysis of the mandatory Data Security Regulation demands. The Controller shall confirm that the Processor has appropriate and documented procedures for information violations, data retention and data transfers in position. The Controller shall get evidence from the Cpu as to the: (a) confirmation and integrity of the staff members made use of by the Cpu; (b) any certifications, certifications and policies as described in the onboarding process; (c) technological and operational measures used in protecting the Personal Data; and (d) procedures in position for permitting information based on exercise their civil liberties, including (yet not restricted to), subject accessibility requests, erasure & correction procedures and restriction of processing actions.